For any questions, feedback, or support requests, reach out at: Email: reskinmania@gmail.com
We usually respond within 24-48 hours.
Q: Is scanning really free?
A: Yes. Scans are unlimited and free forever — no daily cap, no subscription, no sign-up. Every verdict and the reasons behind it are always shown for free.
Q: How does the app decide if something is halal?
A: From the ingredient list only. For a barcode, the app fetches the product's ingredient list from Open Food Facts and checks every ingredient against a built-in database of 286 additives and ingredients, each with a published source. The app does not certify products and is not a fatwa.
Q: Why did I get "Mushbooh — Doubtful"?
A: The label does not state the source of an ingredient (for example gelatin or natural flavors), so its status cannot be confirmed from the label. The result screen tells you exactly which ingredient is doubtful and what information would settle it.
Q: Can I follow my school of thought?
A: Yes. In Settings you can choose Hanafi, Shafi'i, Maliki or Hanbali. A small number of ingredients are ruled on differently between schools, and verdicts adjust to your choice. This setting is free.
Q: The barcode was not found. What can I do?
A: Use "Type ingredients" to enter the ingredient list yourself, or "Scan ingredients" to photograph the label — the text is read on your device and checked the same way.
Q: What does Sahih Pro add?
A: Pro is a one-time purchase (no subscription). It unlocks the full encyclopedia detail for every additive, the all-schools compare view, unlimited history, and favorites, notes and list export. Scanning and verdicts are never part of Pro — they stay free for everyone.
Q: How do I get a refund for Pro?
A: Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.
Sahih does not collect personal data. Your scans stay on your device. Read the full Privacy Policy.